Contact Us
Have questions about our furniture or need help with your order? We're here to help!
0717 160 845
0743 535 169
Monday - Saturday: 8:00 AM - 6:00 PM
Sunday: 10:00 AM - 4:00 PM
sofahub68@gmail.com
General inquiries & orders
Main Workshop - Karen
Karen, Nairobi
Kenya
Branch Workshop
Ongata Rongai, Kajiado County
Kenya
Frequently Asked Questions
Quick answers to common questions
How long does delivery take?
Standard delivery takes 1-5 business days within Nairobi and 5-7 days for other counties. Express delivery is available for urgent orders.
Do you offer assembly service?
Yes, we offer professional assembly service for all furniture items. This can be arranged during checkout or by contacting our support team.
What payment methods do you accept?
We accept M-Pesa, Visa, Mastercard, and bank transfers. M-Pesa is our most popular and secure payment method.
Can I return or exchange items?
Yes, we offer a 30-day return policy for unused items in original packaging. Exchange is possible within 14 days of delivery.
Do you have a warranty?
All our furniture comes with a 2-year warranty covering manufacturing defects and structural issues. Terms and conditions apply.
Can I track my order?
Yes, you'll receive SMS and email updates with tracking information once your order is dispatched. You can also call us for real-time updates.